5-NET SOLUTIONS
Technological Infrastructure Security & Development

Technology that works. So you can focus on business.

5-NET Solutions delivers complete technological infrastructure security, development, and support — keeping your business connected, protected, and productive.

Free 27-point IT infrastructure assessment — no obligation, no sales pressure.

Licensed & Insured — Serving All of Texas
The 5-NET Solutions big 5: the Houston skyline, blue network cabling, a CCTV security camera, and a modern office — the infrastructure and security work 5-NET builds every day
Built for Business. Secured for Tomorrow.
InfrastructureThe foundation your business runs on
SecurityCyber and physical protection, layered
ConnectivityFast, reliable networks and phones
SupportA local Houston team, 24/7
Licensed & InsuredServing businesses across Texas
01 — Services

Security-first infrastructure architecture

We design the architecture first, then build, secure and support it. Which services apply depends on your plan.

Network architecture & design

Segmented, standards-based networks designed before anything is installed.

Design

Site surveys, topology and capacity planning, VLAN segmentation, QoS for voice and video, technology roadmaps.

Platforms

Managed and PoE switching, routing, SD-WAN, site-to-site VPN and secure remote access.

Wireless

Enterprise Wi-Fi design, heat-mapping and coverage testing.

Operations

Network monitoring, firmware management and configuration backups.

Security engineering

Layered controls that are configured, documented and reviewed.

Perimeter

Next-generation firewalls, intrusion detection and prevention, policy management and rule review.

Endpoint & identity

EDR, managed antivirus, MFA and access control, email security.

Assessment

Vulnerability scanning, patch compliance, risk assessments and system hardening.

Visibility

Security logging, event review and monthly reporting.

Structured cabling & physical layer

The foundation every other system depends on.

Media

Cat6/Cat6A copper and fiber, cable drops and terminations.

Verification

Testing and certification, labeling at both ends, as-built documentation.

Racks & power

Rack and cabinet build-out, patch panels, cable management, UPS.

Projects

New construction and build-out planning, coordinated with your GC and electrician.

Physical security systems

Cameras and access control designed to integrate with your network.

Video

IP/4K camera design and installation, NVR setup, storage retention verification.

Access

Access control, video intercom and user management.

Remote viewing

Secure remote-viewing setup on a segmented network.

Scope

Installation and configuration only. We do not monitor cameras.

Voice, AV & endpoints

Communications and workstation deployment built for reliability.

Voice

Cloud and on-premises VoIP, SIP trunking, auto attendant, call routing, voicemail-to-email, softphones, call-quality troubleshooting.

Collaboration & AV

Video conferencing, conference-room AV, projection and audio.

Endpoints

Workstation, printer and peripheral deployment, software installation, device configuration and procurement.

Managed infrastructure operations

Run by the team that designed it.

Support

Remote and onsite helpdesk, onboarding, login, email and connectivity issues, business application support.

Maintenance

Patch and firmware management, preventive health checks, hardware lifecycle, warranty and RMA coordination.

Continuity

Backup management, restore testing and disaster recovery planning.

Platforms & vendors

Microsoft 365 and Google Workspace administration, user permissions, coordination with ISP, POS and software vendors.

02 — Industries

Built for the way Texas businesses work

Every industry runs on technology differently. We design and support systems around the privacy needs, workflows, and uptime demands of yours.

A modern dental operatory with a patient chair and clinical equipment
Medical Centers & Clinics

Technology that keeps up with your schedule — and keeps clinical systems separated

The problems we hear from businesses like yours

  • Imaging, EHR and front-desk VoIP share one flat network, so a large study upload stalls check-in.
  • Shared Wi-Fi credentials expose patient data to guest and staff devices.
  • Aging Cat5e and unlabeled patch panels that can't carry imaging reliably.

Why choose 5-NET

  • VLAN segmentation separates clinical, staff, guest and voice traffic, with firewall rules between them.
  • Cat6/Cat6A and fiber runs tested, certified and labeled at both ends.
  • EDR, MFA and patch compliance, with backups and restore testing for practice-management data.
A modern office with desks and computers
Offices & Firms

An office network that just works — every desk, every call

The problems we hear from businesses like yours

  • Conference-room Wi-Fi roaming failures and jitter that break video calls and VoIP.
  • Weak passwords, no MFA, skipped patches and backups nobody has restore-tested.
  • Client files scattered across laptops, NAS and personal cloud with no access control.

Why choose 5-NET

  • Surveyed Wi-Fi with QoS tuned for voice and video.
  • Firewall, EDR, MFA and patch management as the baseline for every seat.
  • Identity and access management, Microsoft 365 or Google Workspace administration, tested backups.
Warehouse workers and a forklift moving goods between tall storage racks
Logistics & Warehouses

Connectivity that reaches the racks, the docks and every site

The problems we hear from businesses like yours

  • Scanners, dispatch software and yard cameras depend on Wi-Fi that dies at racking, docks and trailers.
  • Several sites with inconsistent network configs and no central visibility.
  • One internet link with no failover, so an outage stops the dock.

Why choose 5-NET

  • Wi-Fi site survey and access point placement for racking and dock doors.
  • Site-to-site VPN and consistent configs across locations, monitored remotely.
  • Dual-WAN failover design, plus camera and access control installation.
A welcoming restaurant interior
Hospitality & Cafes

Guest Wi-Fi that earns stars — and systems that survive the rush

The problems we hear from businesses like yours

  • Guest Wi-Fi is slow or down, and it shows up in your reviews.
  • POS terminals freeze during a rush, and dining rooms, patios and kitchens have dead zones.
  • Guest traffic and payment systems share the same network.

Why choose 5-NET

  • Guest Wi-Fi on its own VLAN and SSID with bandwidth controls, separate from POS and back office.
  • Access point placement based on a coverage survey, on clean structured cabling.
  • Consistent configs and one support contact across every location.
The Houston, Texas skyline at dusk
03 — Process

A proven four-phase approach

No guesswork and no surprises. Every engagement — from a single office to a ground-up build-out — follows the same disciplined process.

1

Assess

We audit your current infrastructure, security, and connectivity to find risks, gaps, and quick wins.

2

Design

You get a right-sized plan and clear proposal built around your budget, security needs, and growth.

3

Implement

Our local team installs, configures, and tests everything — clean work, minimal disruption to your day.

4

Support

We monitor, maintain, and support your systems around the clock, so small issues are caught before they become outages.

04 — Plans

Managed plans and infrastructure tiers

Work with us two ways: ongoing managed IT and security, or a network infrastructure build with its own support tier. Both are quoted as a monthly estimate per location after your assessment.

Managed IT & security plans

Core

Remote IT and security essentials for small teams.

Security

Endpoint protection monitoring, malware detection and alerting, remote remediation, security logging with monthly reports.

IT operations

Remote device and user management, server access and permissions, system monitoring, basic network troubleshooting.

Helpdesk

Remote end-user support for email, login and connectivity issues.

Software & hardware

Remote software deployment, OS patching, managed antivirus, business app configuration, PC and laptop health checks, warranty and RMA coordination.

Advanced

Scalable infrastructure management for growing and multi-location businesses.

Everything in Core, plus:

Security

EDR, security monitoring and threat alerting, vulnerability scanning with patch compliance, firewall monitoring and policy management.

Infrastructure

Network optimization, multi-location configuration, VPN deployment, on-premises and cloud server deployment, switch and firewall management.

Helpdesk

Priority response, advanced remote troubleshooting, onboarding and workstation deployment, security incident assistance.

Operations

Vendor management (ISP and software), cabling and rack planning, scheduled infrastructure reviews, software lifecycle and backup software management.

CCTV support

NVR setup, camera monitoring configuration and secure remote viewing.

Enterprise

Security and infrastructure management for multi-site, mission-critical operations.

Everything in Advanced, plus:

Security operations

Continuous automated monitoring with defined response procedures, security audits and risk assessments.

Architecture

Multi-site design, hybrid cloud and data center integration, advanced segmentation, zero-trust-aligned access policy, lifecycle planning.

Helpdesk

Dedicated helpdesk with defined response times, Tier 2/3 escalation, incident tracking, executive priority support.

Governance & continuity

security policy development, business continuity and disaster recovery planning and testing, identity and access management with MFA, Microsoft 365 and Google Workspace administration.

Physical security

Multi-site camera architecture, access control integration, long-term video storage and audit support.

Network infrastructure builds

Tier 1: Essential network

Foundational network build, sized for roughly 5 to 35 users.

Typical hardware

Router, firewall, 8 to 24 port managed switch, Wi-Fi access point, network rack, patch panel, UPS.

Configuration

Firewall and network configuration, firmware updates, baseline documentation.

Installation

Cable drops and terminations, labeling, rack organization, equipment mounting, commissioning, testing and performance verification.

Support & maintenance

Remote helpdesk, basic troubleshooting and monitoring, configuration backups, preventive health checks, security review.

Tier 2: Premium network

Segmented, monitored network, sized for roughly 35 to 75 users.

Everything in Tier 1, plus:

Typical hardware

Business firewall, 24 to 48 port managed PoE switches, enterprise Wi-Fi access points, UPS with surge protection, rack and cabinet accessories.

Configuration

VLAN segmentation, continuous automated network monitoring, security hardening, firewall policy management, configuration backup.

Installation

Structured cabling, patch panel termination, Wi-Fi optimization, validation testing.

Support & maintenance

Priority remote and onsite support, incident response, vendor coordination, patch and firmware management, performance tuning, firewall rule review.

Tier 3: Enterprise network

High-availability design, sized for roughly 50 to 200 users.

Everything in Tier 2, plus:

Typical hardware

High-availability firewalls, Layer 3 managed switches, SD-WAN appliances, core switching, enterprise Wi-Fi, server rack, redundant power.

Architecture

High-availability configuration, SD-WAN management, network segmentation, failover testing, technical documentation.

Security

Continuous infrastructure and security monitoring, compliance logging, advanced threat detection, vulnerability management, automated patch deployment.

Support & lifecycle

Dedicated technical support with escalation, vendor liaison, proactive maintenance, capacity planning, lifecycle management, security policy reviews.

Scope, response times and monitoring coverage are defined in your service agreement. Camera work is installation and configuration only; we do not monitor cameras. Hardware and labor depend on a site survey.

Our Promise

Your privacy and security come first — always

Technology work asks for a lot of trust: access to your network, your cameras, your files. We treat that trust as the most important part of every job. This is how we work — on every project, for every client.

An IT technician working on a laptop in a server room, seen from behind

Privacy and security come first

When we work on your systems, we step inside the most sensitive parts of your business — your network, your cameras, your files, your people’s information. Most IT companies treat that access as routine. We never do. We touch only what the project needs, we tell you before we touch anything, and we build security in from day one. Because the day you can’t trust the people inside your network is the day everything falls apart — and we refuse to ever be that story.

Not like the others

We’re a Houston team, not a call center. The people who design your system are the people who install it — and the people who answer when you call. No outsourcing. No ticket black hole. No jargon designed to confuse you into spending more. We’ll tell you plainly what you need, what you don’t, and what can wait — even when “wait” means less work for us. That’s what honest looks like.

Why businesses pick us

Because downtime costs you money and sleep, and we’re the team that gives both back. You get a team leader who knows your name, standards-based work that’s labeled and documented, and security built in from the start instead of bolted on after something breaks. Your goals come before our technology — every job, every time. That’s why our clients stay, and why they send their friends.

Our core values

Six values guide every assessment, installation, and support call — the standard we hold ourselves to on every job, for every client across Texas.

  • IntegrityHonest advice and transparent pricing, even when it means recommending less.
  • Customer FocusYour business goals and your people come before the technology.
  • InnovationPractical, proven solutions that keep your systems current and ready to grow.
  • TeamworkOne accountable team working with you — and with your other vendors — as a partner.
  • ExcellenceClean, documented, standards-based work we are proud to put our name on.
  • ReliabilityWe show up, we follow through, and we support what we build.
05 — Reviews

Google Reviews

What Houston businesses say about working with 5-NET Solutions.

Reviews coming soon — be the first

We're a growing Houston company and our Google review profile is just getting started. If we've worked on your network, cameras, or phones, we'd genuinely appreciate your honest feedback — it helps other local businesses find us.

Review Us on Google
06 — FAQ

Frequently asked questions

Straight answers before you ever pick up the phone. Anything else — call us at (832) 531-0543.

We review 27 checkpoints across your network, cabling, Wi-Fi, security, backups, and phone systems — on site at your business. You receive a plain-English report of what we found, what's urgent, what's fine, and what we'd recommend, in priority order. It's free, and there's no obligation to hire us for any of it.

We're based in Houston, Texas and serve businesses across Texas. Our team is Texas-based — the people who design your system are the people who install and support it. Nothing is outsourced overseas. 5-NET Solutions is licensed & insured.

No — we are installation only. We design, install, and integrate CCTV and access control systems, and we set them up so you can view and manage them yourself. We do not provide live camera monitoring services. If you need a monitoring company, we're happy to make sure your system is installed to their requirements.

Managed plan clients get 24/7 monitoring and support, with issues prioritized by how severely they affect your business — a down network jumps the queue ahead of a single slow workstation. Because our monitoring catches many problems before you notice them, a good share of issues are fixed before your team ever feels them.

Core covers remote IT essentials — endpoint protection, patching, and help desk support. Advanced adds EDR, vulnerability scanning, firewall management, and multi-location networking. Enterprise adds 24/7 monitoring of managed systems, multi-site architecture, a dedicated help desk, and disaster recovery planning. All three are flat monthly plans — see the Plans section for the full feature lists, and start with the free assessment so we can recommend honestly.

Yes — new construction and build-outs are one of our specialties. We handle technology planning from the blueprint stage: structured cabling, network and Wi-Fi design, camera and access control placement, and phone systems, coordinated with your GC and electrician so everything is in before the walls close.

Almost never. The assessment inventories what you already own, and we build around the equipment that's still doing its job. When something does need replacing, we'll show you exactly why — and phase upgrades so they fit your budget instead of landing all at once.

Support plans are flat monthly pricing based on your size and coverage tier — no surprise invoices. Project work (cabling, cameras, build-outs) is quoted up front before we start. The assessment that starts it all is free, so you'll know your options and costs before spending anything.

07 — Assessment

Start with a free 27-point IT infrastructure assessment

A structured review of the systems your business depends on every day — documented in plain English, with honest priorities and zero obligation.

  • Network & Wi-Fi health
  • Cybersecurity gaps
  • Cabling & hardware condition
  • Backup & recovery readiness
  • Camera & access coverage
  • Phone system review
08 — Contact

Talk to a local team that picks up the phone

Call, email, or send the form and we'll get back to you. The fastest route to your free assessment is a two-minute phone call.

LocationHouston, Texas — serving businesses across Texas
Mailing AddressP.O. Box 96141, Houston, TX 77213
Licensed & Insured5-NET Solutions is licensed & insured and serves all of Texas.
SupportManaged plan clients: 24/7 monitoring & support

Request your free assessment

Your request is delivered straight to our inbox and we reply within one business day. Prefer to talk? Call (832) 531-0543 or email contact@5netsolutions.com.

Call (832) 531-0543